Customer success stories

Knowledge management

Polly delivers knowledge management for a consistent, omnichannel customer service experience and has been successfully implemented at organizations operating in various industries.

• Retail • Finance • Telecom
• Government • Insurance • Utilities
• Healthcare • Logistics • Recruitment

Knowledge management to improve CX

Polly knowledge management enhances omnichannel contact centers with contextual knowledge and guidance.
With powerful out-of-the-box features, it improves customer and agent engagement on all channels.

Customer stories

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