Polly

The right answer every time

The online, intelligent knowledge management software from Polly answers your customers questions with ease.

• Provide superior service to your customers
• Save time and improve efficiency of your agents

Are you a web developer, software supplier or system integrator and is knowledge management not yet in your portfolio?

Customer questions?
Good answers!

Do you know your customers’ most frequent asked questions? At the different stages of the purchasing process your customers expect correct answers for their specific questions. When you give high quality answers at the right time, you will realise a higher customer satisfaction.

Polly gives
the right answer

The revolution of the knowledge base.
How will Polly contribute?

This is how Polly works

Knowledge management is the DNA of Polly. Our software delivers smart and dynamic helpcenters and contextual widgets which can be easily deployed on your current website. Our knowledge management software is flexible and can be adjusted to match  every style and environment.

Setup a knowledge base in 4 steps

Collect
knowledge

Which questions are being asked? Which knowledge is already available?

Publish
knowledge

Determine the structure, configure portals and add relevant content.

Analyse
knowledge

What are your customers searching for and which articles are poorly rated?

Optimise
knowledge

Expand the knowledge base, make it better and more valuable to everyone.

Want to learn more about Polly?

Download the brochure

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